Frequently Asked Questions.
How can I place an order with SN Jewellers?
You can place an order directly through WhatsApp. Browse our products on the website, select the item you like, and click the “Order on WhatsApp” button. This will connect you with our sales team for order confirmation.
Do I need to create an account to order?
No. There is no account registration required. All orders are handled personally via WhatsApp.
What details do I need to share on WhatsApp?
Our team may ask for:
Product name or screenshot
Quantity
Your full name
Delivery address
Contact number
Are the product images shown on the website accurate?
We strive to display accurate images. However, minor variations in color or design may occur due to lighting, screen settings, or handcrafted detailing.
Can I ask for more photos or videos before ordering?
Yes. You can request additional images or videos of the product via WhatsApp before confirming your order.
Are prices fixed or negotiable?
Prices displayed on the website are generally fixed. Any ongoing offers or discounts will be communicated to you on WhatsApp.
What payment methods are available?
Payment options will be shared with you on WhatsApp and may include:
UPI
Bank transfer
Other accepted digital payment methods
Is advance payment required?
In most cases, full or partial advance payment is required to confirm your order. This will be clearly communicated during order confirmation.
Do you deliver across India?
Yes, we offer pan-India delivery through trusted courier partners.
Do you accept returns or exchanges?
Returns or exchanges are subject to product type and condition. Please clarify return eligibility with our team before placing the order.
Are your jewellery products authentic?
Yes. We ensure quality craftsmanship and authenticity across all our products. Specific material details can be confirmed on WhatsApp before purchase.
How can I contact SN Jewellers?
You can contact us directly via WhatsApp using the button on our website. Our team will assist you with product queries, orders, and after-sales support.
